Testimonial from Small Family Owned Business

 “We never knew what our cost of goods sold was or profit.  During flush times, it didn’t matter, but when the economy started to go bad and we needed to rely more on the business to provide for our family, we became more worried.  We also just opened a new retail store and things were extremely crazy and stressful.  It was then I contacted Manifest Consulting.  I had seen what Jen had done for others and knew she could help us.  And she and her partner sure did, in just 4 months; they saved us at least $50,000!  And that is money that we would have been losing every year if they didn’t help us.  We learned so much about our business and how to run it to increase profitability.  Her company worked with us from the ground up, using tools to characterize the business by talking with us and our employees, mapping out our processes, and designing a dashboard of metrics so we’re really in the driver’s seat.  They also created the ideal view of how we should structure our staffing.  But more than just the dollar savings, we’re more comfortable and less stressed going into this new busy season with the right staff structure, the right metrics, and the right budget to really drive our business this year instead of letting it drive us. The business is running so much better than last year; it’s like night and day.  Sales are up and expenses are down.   We are so much happier and less stressed.   Thank you.”  Tracy Dieselman, Owner of South Shore Pool Supply